Privacy Policy

 

Written by
Becky Mode

Directed and
performed by

Mark Setlock

Based on
characters
created by

Becky Mode and
Mark Setlock

 
Arts Theatre
25 October - 15 January 2004
Sometimes you see a show which is so funny, so original and so well performed that you just want to go straight back in and watch it all over again. This is one of those shows. A fringe, one-man show about a day in the life of someone manning the phones in a New York restaurant may seem a little off-putting. A little low-key perhaps. However, you won't find a laugh-out-loud funnier, cleverer show in London.
      What is it about cooks and restaurants that have made them such resonant symbols of the time? In the run-up to Christmas you can hardly get into a bookshop for the piles of Nigella, Delia and Rick Stein, and once TV discovered
Ready Steady Cook and Jamie Oliver, a cult was born. Restaurant critics have become the Tynans and Leavises of our time, The Wolseley and the Ivy the places to be seen and know about. Despite Jonathan Meades and AA Gill, it's all quite gentle, though. Nothing too vicious. We like our cooks sweet not sour, 'Saint Delia' not swearing Gordon Ramsay.
      In New York, inevitably, they do things differently, a bit more high-octane. Anthony Bourdain's
Kitchen Confidential (2000), an insider's look at the New York restaurant scene, was the Apocalypse Now of restaurant-writing. The film Dinner Rush was a minor classic, with its behind the scenes look at an upmarket New York restaurant. And now comes Fully Committed, bearing rave reviews and awards from New York, where it premiered in 1999.
      The story is simple enough. It's a one-man show, directed and performed by Mark Setlock, who plays Sam, an aspiring actor who's serving time manning the phones handling reservations at New York's hottest restaurant. He also plays the people who phone in trying to book a table and the other key figures in the restaurant. Seemingly, not much happens. No one gets killed, there is no sex. But from a plot which turns around a young actor trying to get a second audition at the Lincoln Center and trying to get off work for Christmas, Setlock and Mode create a rich, comic world and a story full of twists and turns.
      There is one snag. Everyone who phones in and everyone else who works in the restaurant is monstrous. Sometimes hilariously monstrous, sometimes just plain 24-carat evil. They will do anything to get a table at New York's hottest restaurant. Anything. It is a superb evocation of celebrity culture in which there are two kinds of human beings. First, mere mortals ‚ relatives, old people, a doctor calling in from out of town, someone from Kentucky. They are innocents, people out of touch with the rules of the game. They are so innocent they don't realize it is a game and how hard you have to play to win. They think you can just call and book a table for Saturday night. They don't realise you have to book two or three months ahead for a meal which will cost upwards from $200 a head. Poor benighted fools, they don't even know that Table 31 is the one to go for, and what you might have to do to get it.
      Then there are the greater beings, the VIPs. Of course, as on Olympus, they have their pecking order. Some are so marginal as VIPs that no one is quite sure who they are. Then there are the movie stars and supermodels. And up there with Zeus and Hera, in fact slightly above Zeus and Hera, are the ZagatsÖ The way Mark Setlock pronounces the name 'Zagat' tells you everything you need to know about these masters of the restaurant universe. Zagat's restaurant survey is, of course, the New York restaurant-goer's bible, except a bit more holy. It's spread to London, but it's not the same thing here. Typically, we haven't quite got the point. Zagat's can kill a restaurant. Or it can do what Zeus did ‚ it can make you immortal, the hottest, most 'in' place in town. So, when the Zagats come for lunch and the maitre de has no note of their reservationÖ
      The early part of the play lays out the rules. You don't call yourself. Only dads and brothers and losers call a restaurant like this themselves. Everyone else has PR people, assistants, minders. Like Naomi Campbell's PR guy, Bryce, who calls several times, each time raising the ratchet of Naomi's demands.
      This is the second rule, the celebrity rule. They don't just want a table, not even the best table, they want to control everything. Otherwise, they go elsewhere and you're yesterday's in-place because the big names have moved on. To prevent that happening you will do anything, or rather the chef screams at the maitre de who screams at all of rabbit's friends and relations until he gets to the bottom the heap, yes, even down there, below the bus-boys and the water-boys, and someone at the very bottom of the pecking order will have to do some very terrible things to placate the demands of the biggest names in town.
      The third rule is to know the pecking order, with all its fine gradations which makes 17th century Versailles look like mere beginners with their trifling noblesse de robe and noblesse d'épée. Call that a hierarchy? Call that a pecking order? There are the people who get to speak to Sam. Then there are the people who get to threaten Sam. Then there are the people who get to speak to the maitre de. Then there are the people whose messages get passed on to Chef. Then there are the people who get put through to Chef. Who, for example, do you think gets put through to Chef: his mother or his Ferrari dealer? Then there are the people who Chef calls back. And then, at the very peak of the pyramid, above the clouds, areÖ the Zagats.
      Sam not only has to know the pecking order, with all its fine gradations and discriminations, he has to know how it shifts from day to day, who he cannot put through to Chef, who he can and can't put through to the maitre de and who must never, ever be allowed into the restaurant. There are those who can be kept waiting, for hours, like Galician Jews in a culinary Ellis Island. And then there are those who cannot be kept waiting for the length of time it takes for a humming bird to think about flapping its wings. And then there are those who the maitre de thinks are simply too ugly...
      Becky Mode's script has created a fantastic universe full of PR people and their masters, like creatures out of Hieronymus Bosch. And then Mark Setlock has brought them to life. Their faces, their voices, the way they scream, wheedle and cajole, the threats, the variety of ways in which they swear. Here is another pecking order: whose screams and threats are the scariest? It's not just about being rich, or even about being famous. It's about who is the scariest. Of course, the scariest of all is the person who you never swears or raises their voice. They don't have to. Their very name makes things happen. Mr and Mrs. Zagaaaaaat, whose lunch reservations seem to have been misplaced...
      The script is fast and furious. Mark Setlock manages to switch between fifty voices at breakneck speed, creating numerous unforgettable characters from the anonymous executive at Paramount to his agent's assistant, Curtis, but his greatest creation is Chef. Sam is Job to Chef's Jahweh, Ishmael to his Ahab... Chef is funny and nasty by turn, and sometimes at the same time. He is what is so missing from
The Producers, a larger-than- life, Carnegie's Deli triple-decker pastrami sandwich on rye scale of being.
     
Fully Committed is a joy of a show. The New York Times called it 'a comic epic'. They somewhat undersold it.
David Herman

Arts Theatre
Mark Setlock